How Many Functions Do We Need in a CRM Solution?

08/06/2015

By durga

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A CRM, also known as Customer Relationship Management, is a way for businesses to connect with both current and future customers. A CRM is a compilation of information and data associated with each business relationship the company has, which helps the company stay organized.

 

What's a SAP Partner?

07/01/2015

By durga

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How to Use a New CRM

07/01/2015

By durga

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iServiceGlobe announces two new enterprise products that help synchronize data between Google Apps and SAP® applications

03/04/2014

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Brian Rikuda

iServiceGlobe, LLC
brikuda@iserviceglobe.com

281-712-8031

 

 

iServiceGlobe announces two new enterprise products that help synchronize data between  Google Apps and SAP® applications

 

Happiness First

10/02/2013

By Srini Katta

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Happiness First

Our culture emphasizes us to work hard to achieve a goal and be happy.  It gives us immense happiness when we achieve our first goal but then quickly wears off as we set off on achieving the next goal.  As a result, we go through these sudden peaks of happiness and valleys of no happiness.  My philosophy is that every one of us deserves to be in a continual state of happiness.  We should ask ourselves why our society and culture try to condition us to find happiness at the end of a long cycle of hard work rather than the other way around.  Most of us have had the personal experience when one’s productivity and creativity is exponentially larger when we are working towards our goal in a happy state of mind.  So the question begins, is it difficult to be happy first?

My Four Year Old had a question about Big Data…

09/16/2013

By Srini Katta

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My Four Year Old had a question about Big Data…

Last weekend, I took my four year old daughter on a quick trip to Kroger (a grocery chain in Houston). She loves swiping the credit card at self-check outs.  As usual, when it was time for us to check out, I handed her my credit card and lifted her up to swipe the card. Completing her grocery ritual, she grabbed the receipt and started examining it with her curious eyes. There was a coupon on the back of the receipt for Huggies diapers.   My daughter looked at the coupon and surprised when she asked, “How do they know we have a baby at home?”  I was amused and amazed at the analytical capabilities of my four year-old.  To give you some background, we actually have an infant daughter who just celebrated her first birthday.  I smiled at her and said, “this is big data at work.”  I explained to her that the grocery store figured out that we have an infant at home by mommy’s purchase of diapers, and other baby products.  I told her the store probably has tools that can predict that we are a family of four based on our purchases and that the loyalty number we keyed before swiping the credit card tracks all the purchases we make.  

Using Amazon Web Services to reduce TCO of SAP systems in your IT landscape

09/10/2013

By Srini Katta

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Amazon Web Services to reduce TCO of SAP systems in your IT landscape

 

Amazon Web Services (AWS) has been available for applications hosting for more than six years. However, it really just started gaining popularity among enterprise customers in 2010.  AWS has become an attractive option for companies that are running or planning to run SAP for enterprise applications. From the earliest stages, SAP and AWS worked together to create standardizations and guides on how to implement and operate SAP systems on AWS.

In this blog, my primary focus is on ways you can use AWS to reduce the TCO of your current IT infrastructure for existing SAP applications.