SAP - Google Apps Integration
G-Connect G-Connect 4.0 is the only SAP Certified cloud app that is designed for customers that are running Google Apps and SAP CRM or ERPor C4C. It is, without a doubt, the most reliable cloud based synchronization tool on the market.With G-Connect, users can communicate via Google Apps without having to worry about maintaining touch points within SAP apps for visibility and analysis. G-Connect improves the productivity of your employees. Managers get deeper visibility into the touch points made by their team and without the hassle of manual steps or guesswork.
G-Connect Value Add The server to server integration between Google Apps and SAP CRM or ERP or C4C conducts the sync based on the data rules and controls whether user is online or not. There is no need of associating emails or appointments with contacts manually, to synchronize them to SAP CRM or ERP or C4C because it’s already being done for you. All you have to worry about is customer service.
G-Connect could save your company thousands of dollars per user per year simply based on its ability to automatically synchronize contacts, appointments, emails and more. According to statistics, the average user spends about 30 minutes performing manual sync operations between Google Apps and SAP CRM or ERP or C4C that adds up to 100 hours over a period of 40 weeks of work and it could translate into a cost of $5000 if we consider an average cost of $50/hour/user for the company.
Managers will have real time visibility into to the engagement levels of sales and service executives with prospects and customers as all touch points are automatically synced between Google Apps and SAP. With other Apps, you have unpredictable latency, as you never know when a user gets time to log in and initiate the manual sync. The worst case could be that the user may not synchronize every touch point or not synchronize for a long period, giving no visibility to supervisors.
Great integration between SAP CRM and Google email / calender / accounts / contact.
- The Bi directional sync of calendar, emails, accounts and contacts work without problem.
- Excellent support
- I can only recommend this excellent product to all companies who have to change from Outlook to Gmail!
- Dino Lufrano, Thomas & Betts
Easy to use and simple implementation
- Great tool to extend the functionality of SAP CRM with Google Apps.
- Good services, work team and customer support.
- Effective and easy to use
- - Gustavo Gil Bermúdez , Azkar
Good ease of use
- Extend the functionality of SAP CRM to Google Apps with simplicity
- Excellent customer support
- Great integration, incredible time saver, excellent support
- - Jaime Garcia, All Inclusive Collections